What is Appschef Online Marketplace Platform with Customer Analytics?
Create more business opportunities for you and other merchants by inviting them to join in your marketplace site. With the marketplace, you can act as the main operator while merchants can post and sell their products online on your website.
Our Online Marketplace Platform is implemented with advanced customer data analytics enabling your company to do better with your customer engagement campaign.
What would you get by purchasing this product?
Responsive & Modern Design
Choose your own marketplace site layout and we will help you to modify them based on your need. No matter what device your customers use, it will be responsive and fits the look on every screen.
Easy Usage
A sophisticated digital marketplace site with amazing features that will keep your website simple with familiar transaction flows.
Product Attribution
Build your customers trust by enabling your vendors in specifying various product attributes that will help your customers to find & identify what they need.
Stock Management
Equipped with simple inventory management that will help you to handle your stock related stuff.
Special bonus for this product purchase
Free 1-year system maintenance
We will help you to open a full-featured marketplace website, with helpful functions such as:
01. User and Role Management
Help admin to manage, invite, and delete merchant users; complete with role customization to open & restrict features of some roles. Admin is supported with access report, that allowed them to check on the access, activity, and time for logging purpose.
02. Push Notification
Push Notification helps you to control and monitor business flow from your mobile phone. Give your team & merchant alert if something needs your attention. While also alerting your customer & merchant on their:
- Order
- Checkout reminder
- Payment confirmation
- Receive of ordered product(s)
03. Advanced Customer Analytics
Give you a flash and accurate real-time data, so you can react sooner and bring an impact on the business. The analytics tools will do more than check on general visitor data, it features:
- Show you a sense of where people are visiting your marketplace (up to the city level)
- Give you a live stream of how your customers use your marketplace
- Gain insight into events, parameters, and user properties of each customer
With these features, you will be able to:
- Gain more insight into the customer journey of each individual within your marketplace
- See common customer interests in a specific area (city / country), such as what products are popular over there.
- Easier maintenance with analytics for debugging.
04. Payment Gateway
Use the best payment gateway provider for your country to provide various payment methods as a service in your marketplace, such as:
- Card payment
- Bank transfer
- Direct debit
- E-wallet
- Over the counter
- Etc.
05. Helpdesk
Helpdesk is more than a simple live chat feature. Rooting from the real helpdesk function, you can take a note in every question that comes from social media, email, or anywhere else your business is present. Helpdesk will also help you to record every complaint case to prepare and expand on future cases.
06. Shipment Tracking Integration
Build customer trust by updating them of their shipment with a simple status update taken from your trusted shipment companies.
07. Search Engine Optimization (SEO) Friendly
Optimize your marketplace with help of Search Engine Optimization on your site, so your website will be nominated to be one of the top search results and gain more attention from online visitors.
For better exposure, you can also consider requesting our professional help for digital marketing on Google display network & social media marketing (DMSEMM).