What is Smart City App - City Facility in Mobile App?
The concept of “smart cities” focuses on the investment in human, social capital, also information and communications technology (ICT) infrastructure to provide foundation for high quality of life. However, even technology has power to create something that are responsive and able to enhance their life quality, yet we need a citizen-centric approach which is efficient, relevant, engaging and add value through interconnectivity.
Mobile apps are a great way to empower communities in more efficient and intelligent ways. Simplify their life in doing trivial matters, such as: paying electricity bill, food and groceries shopping, and calling household service which usually takes more time to be done. Also, offers a significant opportunity to inform citizens of important community information in real-time. Hence, new business opportunity can be created as well as giving the community a new interactive experience.
What would you get by purchasing this service?
Enhance Citizen Engagement
Expanding digital services in communities make cities become a more attractive place for the residents to live and encourage a connected citizen experience. Furthermore, by installing live chat customer service, citizen can easily make suggestion and fill complaint which helps customer care to solve the problem faster.
New Economic Development Opportunity
With the involvement of technology, more business will transform from conventional system to digital form. Mobile app helps businesses to reach bigger scope of clients and creates better experience, which build a new opportunity to develop even faster.
Efficiency
Installing mobile app inside the community system makes life more efficient. Such as: public transportation schedule, news feed, and live chat customer care which give direct information to the citizen in real-time, without wasting more budget on conventionally sending out flyer to each community members.
Increase Workforce Engagement
Deploying smart city app helps reducing the burden of manual task that many city employees face every day and allows city employees to steer their efforts towards more strategic initiatives, reducing time spent on the day-to-day manual operations.
Here is the detailed product you will get
Front-end Website
01. Sign in and Registration
The new user must register his account by filling in the register form with data such as:
- Password
- Confirm Password
Also, personal information such as:
- Name
- Address
- Residence account number
And after registration process, user must input email and password correctly to access the application.
02. News and Updates
The real-time news from community management will be shown on the homepage, and supported by filter selection which helps user to categorized the news based on the time it was published.
03. Food Delivery Service
This feature helps connecting the user with food market around the community based on their location, specialty menu, and price range. The app takes the basic phone book into a new level, which allows user to directly fill in the order for the food they want, write its quantity, also put some notes for other special request.
Food delivery service feature also integrated with e-payment services, which simplify paying process and simultaneously print out the e-receipt to user order history.
04. Public Utility Payment
Mobile apps also enable user to pay:
- Electricity
- Water
- TV cable
- Newspaper
- Etc.
by using online payment system which also helps to organize e-billing history.
05. Public Transportation
This feature will make user possible to see the available transport schedule based on its route, date, and time.
06. Ticketing
Through this feature, user will see ticket and information for every event that will be held inside the community. Each ticket and event will have information for its date and ticket price. And also, supported by filter selection based on their location, date, and price range.
07. Groceries Delivery Service
This feature helps user to shop from any groceries store in the community. User can see the grocery list, search the store on the search bar, and open the detail by showing the information of available item based on:
- Price
- Weight
- Quantity per pack
If user finish picks the items, the app will directly give estimation about the list and let user to review before it gets to the payment stage.
08. Home Service
This feature helps user to book service from available services in the community, such as:
- Cleaning service
- Gardening service
- Massage service
- Etc.
Each service will be displaying the type of service they provide, description and its fee for each arrival.
If user wants to book a service, user can tap on the service, and fill in the following:
- Date
- Time
- Notes, for the services that user want
After receive service treatment, we also provide review column and let user to review the order, which helps business to develop and enhance more customer with its testimonies.
09. Customer Care
User can directly fill their complain on digital form and give suggestion online with live video chat service within office hour directly to community management.
Back-end Website
01. Feature Management
Using this feature, admin will be able to manage the display of some features. Such as:
- Food Delivery Service
- Home Service
- Ticket and Event Booking
- Public Transportation Schedule
02. Payment History
In this feature, admin has ability to see all payment history that has been made by users. The information will include:
- Payment type
- ID number
- User ID
- Username
- Invoice date
- Amount
03. User and Role Management
Admin can create new user, manage role for every user, and restrict export feature for some role.