The Japanese brand which offers a wide variety of good quality products, including household goods, apparel, and food in Taipei needs to increase its business operational efficiency. The brand opened its first branch restaurant in Taipei, Taiwan, and wanted to improve the restaurant’s service with a good system.
They had made a splash since their first appearance and there was always a crowd lining up at the store entrance, and blocking the department hallway. Advantech understands the client’s needs and provides an Intelligent Queue Management System to help them process the queue easier and more efficiently.
The solution provided a prompt and high-quality service which is essential for establishing a successful restaurant. Advantech’s intelligent queue management system enables business owners to increase operational efficiency and reduce customer wait times. In this project, a world-famous Japanese brand restaurant selected Advantech’s intelligent queue management system to improve the restaurant’s service.
- Queuing and ticketing kiosk
- Queuing calling app
- Queue number on LCD display
- SMS notification
Queues can be frustrating for customers since they have to stand in line for a long wait hours. Restaurants need to be proactive and look at the some ways to improve the experience.
Advantech Queue Management System helps the restaurants to improve engagement with customers and reflect a better positive business image.
The implementation of Advantech Queue Management System helps restaurants to improve productivity and turnover, and improving customer satisfaction, since queues are never a fun thing, yet it's necessary for a lot of situations.
The Advantech technology helps the company to manage queues better and provide a more streamlined experience and engage customers.