Technical Specification
3rd Party Engine |
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Description
The client is a US-based Multinational Confectionary, Food & Beverage company which employs about 1,007,000 people around the globe. The company manufactures chocolate, biscuits, gum, confectionery, and powdered beverages. The organization has annual revenue of about $30 billion and operates in approximately 165 countries.
Business Objectives
- Manage a global multi-language contract management scenario
- Avail all-in-one platform to manage our complex global supplier base
- Implement a single global team to support the spend areas and provide solution expertise
- Build a knowledge hub for procurement projects, bids, auctions, contracts, and supplier information management
Challenges in the existing procurement structure
- Laborious tasks stretched sourcing cycles
- Obsolete contract management solution being used
- Exposure to compliance and legal risks
- Absence of a solution to support Content Delivery Network (CDN)
Zycus Solution
- Contract Management
- Project Management
- eSourcing
- Supplier Performance Management
Why Zycus?
- Extensive collaboration with client to mitigate risks
- Customized solution to standardize global templates
- Daily requirements, weekly project management, and monthly steering committee calls/meetings
- Delighted customer due to amazing post-sales network and service
- Dedicated onsite-Zycus Regional Customer Success Manager
- Client-enablement with “Train the Trainer” sessions across the globe
Business Impact
- Eliminating compliance and security risks
- Minimized manual processes
- Catalysis of sourcing cycles
- Managed supplier base
- Quantifiable supplier-perform analysis
- Two-way dissemination of latest information
Facts and Figures
850+ Number of users for eSourcing
45,086 Numbers of Suppliers On boarded
31,880 Numbers of Contracts Uploaded
1,195+ Number of users for Contract Management
Business Issue.
The client needs help to manage a global multi-language contract management scenario that would be avail as an all-in-one platform to manage their global supplier base. The system would also be a knowledge hub for procurement projects, bids, auctions, contracts, and supplier information management. It needs to be Implemented with a single global team to support the spend areas and provide solution expertise.
Business Solution.
To achieve it, Zycus' team would have to do extensive collaborations with the client's team to mitigate risks and build a customized solution to standardize global templates. We do it with daily requirements, weekly project management, and monthly steering committee calls/meetings, and delight the client with amazing post-sales network and service. We also assigned a dedicated onsite-Zycus Regional Customer Success Manager and support client-enablement with “Train the Trainer” sessions across the globe.
Benefits.
With the solution implemented, we are benefitting the client by eliminating compliance and security risks, minimizing manual processes, be a catalyst of sourcing cycles, better management of supplier base, quantifiable supplier-perform analysis, and two-way dissemination of the latest information.
Lesson Learned.
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